A conflict is created when the same organization is approved more than once, thus giving to the same organization two different OpenOrgs IDs.
The section dedicated to conflicts is called 'potential conflicts' because they are suggested by the deduplication algorithm and the curator must confirm that they actually are the same organization.
If a curator finds that the same organization accidentally has two different OpenOrgs IDs (that is it has been improperly approved more than once), the curator can add a conflict as follows: select the main organization, then select the conflicts tab on the org page, click add, search for the name of the conflicting organization, select it, and save.
Adding or resolving potential conflicts set as “hidden” the conflicting orgs and creates a new OpenOrgs ID.